Our Address:
48 Gresham Street, Third Floor, London, EC2V 7AY
Company Registration Information:
Corvelia Limited underwrites Professional Liability insurance to the Health Industry as an underwriting agency under the trading name of Corvelia Underwriting. It is a private company incorporated and registered in England and Wales with company number 09352291 and FCA Reference Number 957528.
Registered Office:
C/O PKF, 15 Westferry Circus, London E14 4HD
Operating from:
48 Gresham Street, Third Floor, London, EC2V 7AY
For Insurance Related Queries:
Please contact us at Enquiries@corvelia.com and one of the team will respond in due course.
Complaints:
We will always endeavour to give you the highest standard of service, however should you ever have cause to make a complaint we will address all complaints seriously, promptly, fairly and completely; and deal with FCA-eligible complainants in accordance with the FCA’s Rules. FCA-eligible complainants are:
- Consumer customers, i.e. a private individual insuring for non-business purposes; or
- Micro-Enterprises, i.e.
- annual turnover or balance sheet doesn’t exceed €2m and
- employs fewer than 10 staff; or
- Small Business, i.e. not a Micro-Enterprise but has
- annual turnover of less than £6.5m and
- either (i) employs fewer than 50 staff; OR (ii) has balance sheet less than £5m
- a Charity with Turnover of less than £6.5m; or
- a trustee of a trust with net assets of less than £5m.
Our complaints procedure is available on request.
If you need to make a complaint please use the contact details below. We will ensure your complaint is acknowledged, adequately investigated, dealt with fairly and will endeavour to provide you with a prompt response.
Mr Scott Crundwell
Director
48 Gresham Street, Third Floor, London, EC2V 7AY
Email: scott.crundwell@corvelia.com
Telephone: +44 (0)203 773 2353
Lloyd’s Complaints:
If your complaint concerns a Lloyd’s policy or a Lloyd’s underwriter you should contact them directly. Alternatively, you may contact the Lloyd’s Complaints Team.
Lloyd’s, One Lime Street, London EC3M 7HA
Telephone: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Email: complaints@lloyds.com
Website: lloyds.com/complaints
If you remain dissatisfied with our, or where applicable a Lloyd's underwriter's or Lloyd's response and you fit the above criteria of an FCA-eligible complainant you may be entitled to refer your complaint to:
Financial Ombudsman Service, Exchange Tower, London E14 9SR
Telephone: +44 (0)300 123 9 123
Email: complaint.info@financial-ombudsman.org.uk
Website: financial-ombudsman.org.uk
